Returns & Exchanges

We want you to be fully satisfied with your official FIFA gear, which is why we offer a 30-day return window for all unworn and unwashed merchandise. Please note that personalized jerseys and memorabilia are final sale and cannot be returned unless a manufacturing defect is present.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.

• 3.
  Ship the Items

  Affix the prepaid shipping label provided by our portal to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be processed to your original payment method within 7-10 business days.